AnswerSmith answers when you can’t — on a ladder, under a sink, on another job. It books the work into your real diary and texts you the details. 24/7.
Free 14-day trial · No new hardware · Cancel anytime
AnswerSmith
now
NEW JOB BOOKED: No heating at M4 6WX, tomorrow 9:30am — John, +44 7700 900123

On a job. Phone rings. AnswerSmith answers.
How it works
AnswerSmith sits quietly behind your existing phone and only steps in when you can’t answer.
Dial a short code on your existing phone — **61*yournumber# — and you’re live. No new hardware, no new number. Takes 30 seconds, cancel anytime.
It answers in your business’s name, triages emergencies from routine jobs, and checks your real diary for genuinely free slots — while you stay on the tools.
The customer gets an SMS confirmation on the spot, and you get the full job details texted to you instantly. Nothing slips through.
Features
Not a voicemail. Not a call-answering bureau. A receptionist wired into your diary, your customers and your phone.
AnswerSmith only offers slots you actually have free, so a booking on the phone is a booking in your diary — never a clash.
Returning callers are greeted by name, with their address and job history attached to every new booking automatically.
The moment a job is booked or a message is taken, the details land on your phone by text. No app to check, no calls to return blind.
A burst pipe is not a dripping tap. AnswerSmith asks the right questions, flags genuine emergencies and prioritises them.
Every call is recorded, transcribed and logged in your dashboard, so you can hear exactly what was said before you arrive.
An evening text wraps up your day: every call answered, every job booked and every message taken, in one glance.
Pricing
Less than the profit on a single boiler call-out, every month.
Per business line
Nothing charged until your trial ends. Cancel anytime.
FAQ
No. You keep your existing number and phone. Calls divert to AnswerSmith via a standard dial code on your handset — there is nothing to install and nothing to buy.
It takes a clear message — name, number and what the caller needs — and texts it to you immediately, so you can call back the moment you are free.
Only the ones you miss. Your phone rings as normal and you answer first; AnswerSmith steps in when you can't get to it — on a ladder, under a sink, on another job.
It works from your working hours and your live diary, so it only ever offers appointment slots that are genuinely free.
Yes — it’s monthly with no contract. And the call divert switches off with one code on your phone: ##002#.

Set up the divert today and let AnswerSmith catch the calls you can’t. Free for 14 days.